Informants disclosed that employees are concerned about the integrity of the data and analysis used for supporting the app's hypertension program. Jeff Williams, Apple's chief operating officer, who is overseeing the company's health unit, reportedly praised the clinics' results in treating hypertension during a presentation for all Apple health employees last March.
Williams claimed that 91 percent of the patients in Apple's clinics with severe stage-two hypertension experienced significant improvements. But some employees fear that the figure overstates the clinics' success.
Rival companies that also offer hypertension apps have disclosed lower rates of success. Hello Heart Inc. reported that only 23 percent of stage two hypertension patients experienced significant improvements in their blood pressure after six weeks of using its app. Livongo, on the other hand, said that only one-third of patients with stage one hypertension became better after six weeks. Internal documents show that Williams' data does not include a time frame.
The Apple spokesman notes that the data cited by Williams comes from an internal pilot test. The representative also says that other firms analyze their data differently, hence the big disparity.
This is not the first time that a tech giant tried to venture into healthcare. In 2018, Amazon partnered with Berkshire Hathaway and JPMorgan Chase to create Haven, a nonprofit that aimed to reduce healthcare costs, but the companies shut down the organization three years later.
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